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HELP

LeahAnn
Apprentice

I have the content creator kit EOS M50 Mark 2 and I can't get my Lense to pop out. It just stopped working and now I can't zoom in and out. Can someone help!!! 

1 REPLY 1

Tronhard
Authority

Hi LeahAnn, welcome to the forum:
First, what lens are you using???
If it is, as I suspect the EF-M 15-45 lens, you may recall that you had to press a catch on the side of the lens to allow it to open, so it could be used.  You have to repeat that procedure to be able to close it back up again.  When the lens has been collapsed back into its 'parked' state you can then remove the lens as per normal for Canon cameras: HERE 

NOTE: you should never remove a lens from the camera with it still powered on.  This will attract dust onto your sensor and show as marks on your images. 


cheers, TREVOR

Professional photographer, engineer and educator since 1980

"All the beauty of life is made up of light and shadow", Leo Tolstoy;
"Skill in photography is acquired by practice and not by purchase" Percy W. Harris
"A good swordsman is more important than a good sword" Amit Kalantri
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