Flash not have light T6i

[desousalopes]

Hi Canon Community.

I have a Canon T6i, I bought it 3 weeks ago and I took 600 photos.

Yesterday, when taking some photos I noticed the following, the pop-up flash up's and when taking the photo appears a message of busy but the light of the flash does not light.

Can you help me figure out what the problem is?

Thanks.

[RobertTheFat]

Have you recharged the battery? Any camera's built-in flash relies on the camera's battery (or an AC adapter) for power.

[desousalopes]

Hi Robert.

Thanks for the help.

I will try when i come home.

[desousalopes]

Hi RobertTheFat.

I recharged the battery, but the problem persists.

Thanks 

[kvbarkley]

Try clearing your settings. Do you have the flash disabled in the menu? That does not keep it from popping up.

[Waddizzle]

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@desousalopes wrote:

Hi RobertTheFat.

I recharged the battery, but the problem persists.

Thanks 

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Whenever it flashes “Busy”, there should be another icon displayed, too, which indicates what the camera is doing.  Your symptoms are consistent with the flash not fully charging, in which case you should see a lightning bolt in the viewfinder with the “Busy” message.

If you need the flash, then the camera should be firing the “focus assist” beam.  Make sure it is enabled in the menu system.