10-02-2024 12:19 PM
I have a MacBook Pro and iPhone. Tried using the Cannon Connect app to install firmware like I did for 1.4. Starts the file transfer then I get "failed to transfer firmware" fault. So I tried to use my MacBook. Downloaded the file which is a .dmg file. Moved it to my applications folder and it will not open. Why can't we just get a .frm file to transfer to the camera's SD card? Better yet develop a version of Cannon Connect that runs on Mac so we can connect via usb to the camera to update firmware. Very frustrating.
10-02-2024 12:24 PM
Hi!
To have a better understanding of your issue, please let everyone know the model of camera you're working with.
If this is a time-sensitive matter, please check out your other support options here.
Thanks!
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
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