Err 20 on Canon T5i Important Shoot Coming Up Please Help!!!!

[Skinnerwendell1]

I have an important shoot coming up, and my canon camera has an Err 20 that keeps popping up, pls help ASAP.!

[TTMartin]

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@Skinnerwendell1 wrote:

I have an important shoot coming up, and my canon camera has an Err 20 that keeps popping up, pls help ASAP.!

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At any important photo shoot you should have a back up camera.

[Skinnerwendell1]

I'm 17 I was lucky to get this camera

[Waddizzle]

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@Skinnerwendell1 wrote:

I'm 17 I was lucky to get this camera

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Contact Canon U.S. Support will be best.  Here is a link that explains error codes.

http://www.learn.usa.canon.com/resources/articles/2012/eos_error_msgs.shtml

Your "Err 20" suggests a mechanical failure.

[kvbarkley]

You can try to remove the lens and see if there is anything obvious - try a mirror lock-up for cleaning, too. Only do something if there is something really obvious.

[TTMartin]

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@kvbarkley wrote:

You can try to remove the lens and see if there is anything obvious - try a mirror lock-up for cleaning, too. Only do something if there is something really obvious.

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Warning never actaully touch the mirror. It is very fragile and easy to scratch.

[Danny]

Hi, Skinnerwendell1!

Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, our US-based technical support team is standing by ready to help 24/7 via email at http://Canon.us/SupportCF or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 8 AM and midnight ET (5 AM to 9 PM PT) and Saturdays from 10 AM to 8 PM (7 AM to 5 PM PT). We also encourage you to check out our Knowledge Base at that same link for answers to common questions.

Thanks and have a great day!

[jrhoffman75]

I recognize "important" means different things to different people, but a rental might be a wise idea.

[ebiggs1]

"...my canon camera has an Err 20 that keeps popping up.."

If it is truly an important event and you have err 20, you need to use a different camera.  Do not trust this one.  Err 20 usually means a trip to Canon service.

[RobertTheFat]

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@ebiggs1 wrote:

"...my canon camera has an Err 20 that keeps popping up.."

If it is truly an important event and you have err 20, you need to use a different camera.  Do not trust this one.  Err 20 usually means a trip to Canon service.

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Trying to photograph an event with only one camera is a rookie mistake in any case. If it's outdoors or in a big room, you're sure to need both a normal lens and a telephoto, and you almost certainly won't have time to change lenses on the fly.