Eos Rebel T7i won't shoot videos

[NusaibaDwaikat]

Hello everyone,

Ijust tried my new canon camera today that I bought 2 months ago on video mode but I realized that it won't shoot video no matter what I do. Does anyone know what the problem might be?

I am using a 64 GB SD card with fast speed 10.

[kvbarkley]

ARe you pressing the live view button? Does it go into live view mode?

[NusaibaDwaikat]

Yes I am pressing it and the live mode is on. When I press the recording button nothing happens it won't record

[Waddizzle]

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@NusaibaDwaikat wrote:
Yes I am pressing it and the live mode is on. When I press the recording button nothing happens it won't record

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I do not think that is what kvbarkley asked.  

What position is the power switch set to?

[NusaibaDwaikat]

Definitely video!

[Waddizzle]

Right. He wanted you to not use video mode. He wanted to test just the button.

[NusaibaDwaikat]

The button work well when I shoot photos, the problem is only with video.

[BurnUnit]

Are you using a full size SD card or a micro SD card with an adapter? Have you formatted the card in the camera and set the calendar and clock?

[NusaibaDwaikat]

Yes, I am using a full size SD card. When I brought my camera I inserted the SD card and set the calendar and the clock but I didn't format the SD card it is already empty and a new one.

[John_]

You should always format a new card or old card in the camera first, try formatting it and then see how it works