04-29-2026 01:03 AM
I have a EOS T5 that I am using for macrophotography. I use a Wemacro focusing rail and the Canon utility program and am shooting a series of images for focus stacking.
When shooting my camera randomly fails to fire. This can be one missed frame or several (5 to 6 in a row). My cables seem to be OK and I have changed settings to allow time for image download, but nothing seems to resolve the issue. Others have had this problem, but I have not yet seen a solution.
Any suggestions?
05-01-2026 10:20 PM
How did you store to the card? When I tried to set my folders or setting to save to an SD card I don't see any option for that, only to DL all images or to DL + save to card.
05-02-2026 04:53 AM - edited 05-02-2026 05:06 AM
“ How did you store to the card? When I tried to set my folders or setting to save to an SD card I don't see any option for that, only to DL all images or to DL + save to card. “
How? Basic troubleshooting.
Disconnect everything and test the camera by itself. No accessories. No remote control. Let it capture a 30 second exposure and observe what happens for the next minute.
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“ This does seem to be some sort of timing issue, but the solution is not yet obvious. “
Obviously , there is. You need to perform basic troubleshooting. Is there a problem with the camera, your settings, or Wemacro?
Until you seperate them out, you will never figure it out.
05-05-2026 02:30 AM
I believe that the problem is with the EOS Utility 2 program. I frequently find that the shutter does not respond to triggering from a mouse click to the utility program button and is also not responding to triggering from the eternal program. I get the same responses from my external program with shutter delays from 1 to 6 seconds but regular random failures with a manual press.
The version I have for the T5 is version 2.14.20.0. Is there a more recent version and where would I DL it?
05-05-2026 12:26 PM - edited 05-05-2026 12:27 PM
“ I believe that the problem is with the EOS Utility 2 program. I frequently find that the shutter does not respond to triggering from a mouse click to the utility program button and is also not responding to triggering from the eternal program. I get the same responses from my external program with shutter delays from 1 to 6 seconds but regular random failures with a manual press.
The version I have for the T5 is version 2.14.20.0. Is there a more recent version and where would I DL it? “
“ What role is EOS Utility playing? “
You have the latest version of EOSU 2. The product support page for the T5 is linked below.
https://www.usa.canon.com/support/p/eos-rebel-t5
05-05-2026 02:49 PM
@Blaine wrote:
How did you store to the card? When I tried to set my folders or setting to save to an SD card I don't see any option for that, only to DL all images or to DL + save to card.
To start with, I didn't use EOSU and just used the utility that came with my Wemacro rail. It automatically stores your stack on camera. Don't bother looking in the Wemacro utility, it just does it by default.
As for EOSU, version 2 and 3 both allow you to set d/l and folder options. If it's not showing, it could be because you have the macro rail in the mix.
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