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EOS T3i no power

Amanj
Apprentice

Good morning,

I was taking photos with my T3i when it suddendly stopped working, I have tried to swap the battery for one that is fully charged, tryed a new sd card, no sd card, no lens, with a lens, with kit lens, and have also left it without a battery for a few hours and it still wont power on, it had been making the AF Beep every time i had pressed a button initaly but now has no signs of life at all, was just wondering what you would recomend to do next. I have contacted support and am awaiting a responce and was wondering if anyone here had any ideas

Cheers,
Amanj

 

Edit, I have already tryed the DISP button

1 ACCEPTED SOLUTION

Accepted Solutions

NatalyaP
Product Expert
Product Expert

Greetings Amanj,

I am sorry to hear that your EOS Rebel T3 camera is having power issues. Per the description you have provided, you have performed the troubleshooting steps that we would have suggested, and the next step would have been to send the camera to our facility for repair. Unfortunately, this model has reached the end of its service life and repairs are no longer performed on it and parts are no longer manufactured for it. You may check to see if you may be eligible for the Canon Upgrade Program.

The Canon Upgrade Program option allows you to replace your current camera with a new or refurbished Canon camera at a discounted price. If you would like to take part in the Canon Upgrade Program, please call our Sales Department at 1-866-443-8002 from Monday - Friday between 9:00 am to 9:00 pm ET. Be sure to have your serial number for your camera available at the time of your call.

View solution in original post

2 REPLIES 2

NatalyaP
Product Expert
Product Expert

Greetings Amanj,

I am sorry to hear that your EOS Rebel T3 camera is having power issues. Per the description you have provided, you have performed the troubleshooting steps that we would have suggested, and the next step would have been to send the camera to our facility for repair. Unfortunately, this model has reached the end of its service life and repairs are no longer performed on it and parts are no longer manufactured for it. You may check to see if you may be eligible for the Canon Upgrade Program.

The Canon Upgrade Program option allows you to replace your current camera with a new or refurbished Canon camera at a discounted price. If you would like to take part in the Canon Upgrade Program, please call our Sales Department at 1-866-443-8002 from Monday - Friday between 9:00 am to 9:00 pm ET. Be sure to have your serial number for your camera available at the time of your call.

Amanj
Apprentice

Thank you for the help, ended up powering on randomly and started taking photos randomly, ended up upgrading to a 6D

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