Hello Canon Team,
I am trying to register my new camera; this came in a kit and both lenses registered just fine on the USA site. However, the Camera body won’t register.
MODEL: Canon EOS Rebel T8i
Serial Number: 34XXXXXXX00 [Masked Serial Number]
How can I get it registered, I live in the USA?
I have tried to register it on both the Canon USA and EU websites with no luck. What should I do?
I have not even turned it on yet and was concerned about warranty, firmware, and software compatibility.
Please help, I don’t know what to do and will this camera work with the software and firmware updates on the USA site?
I'm working on trying to get this sorted out for you - The serial number you need to register is the number on the bottom of the camera by the tripod mount. It's usually in a silver box with black numbers. We don't want the number on the box. Can you DM that to me? And maybe a photo of the bottom & front of the camera?
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
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