EOS Rebel T7 says Sports mode instead of Video

[Sydneywoodham]

Hey I’m trying to shoot videos on my Canon Rebel T7 but when I go to the video setting it says it’s in Sports mode. Anyone know how to fix that??

[Tintype_18]

Can't help with the question but are you using the recommended card for video? Check the manual as the T7 takes a certain card for video.

[Sydneywoodham]

Yeah I have the right SD card. I think the dial is faulty cause I called customer service and he couldn’t figure out what was wrong with it either so he told me to send it in to get serviced. I just bought this camera a couple months ago and it’s my first one 😩 

[deebatman316]

What you describe sounds like the rotary encoder switch. That detects what position the mode dial is in. Could be faulty causing the camera not to go into video mode.

[Sydneywoodham]

That’s what I think too. I’m sending it in to get serviced