01-07-2025 05:01 PM
Hello, been using this camera for a while but been having an issue with the battery door not clipping properly back in and falling open. The small latch seems to have lost it's strength over time. Any details on a fix or replacement part would be greatly appreciated. Thanks,
01-09-2025 01:22 PM
maybe try looking on KEH or ebay? otherwise, astronauts used duct tape to repair part of the ISS
01-09-2025 05:25 PM
Hi bradleywr,
I'm sorry to hear the battery door on your EOS Rebel T5 isn't staying closed. Unfortunately that camera model is out of service life, so there are no longer repair options or parts available for it through Canon. The only option available for that camera model through Canon would be our Canon Upgrade Program.
Through the Canon Upgrade Program we would be able to generate a discount code you could use to purchase replacement equipment for your out of service life equipment. If you want use the Canon Upgrade Program you will need to call our sales team at 1-800-385-2155 from 9 a.m. to 9 p.m. Eastern time Monday through Friday. They will also be able to assist you if you have questions about buying products, when products will be back in stock, and what products the discount code can be used on.
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