08-20-2022 03:28 PM
New to this community and first post. Just purchased a new Canon EOS RP and I am unable to register the camera itself. I was able to register the lens that came with the camera but when I type in " EOS RP" in the search field it states, " product not found".
Solved! Go to Solution.
08-20-2022 03:57 PM
Welcome to the forum!
The website is current going through a major update this week. Please try again in a few days to register your EOS RP. We apologize for the inconvenience. Thank you for your patience with us.
08-20-2022 03:48 PM
Per other recent posts, it seems Canon is in the midst of an overhaul, so some gear has yet to be entered in their database.
Newton
08-20-2022 03:57 PM
Welcome to the forum!
The website is current going through a major update this week. Please try again in a few days to register your EOS RP. We apologize for the inconvenience. Thank you for your patience with us.
08-21-2022 06:39 AM
Yup, not finding the RF 50 1.8 or the RF 600 F11
08-23-2022 05:52 AM
Both registered now...thank you!
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
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