08-13-2022 07:03 AM
I just purchased this camera and installed the canon app on my smart phone. The app updated to the new firmware and i connected it to my camera via Bluetooth. The phone transferred the firmware to my camera. The camera asked me to update firmware from1.0.1 to 1.1.0 but it grayed out the OK. Where do I go from here?
Solved! Go to Solution.
08-13-2022 10:33 AM
From the R7 product page at the Canon Support web site.
08-13-2022 10:33 AM
From the R7 product page at the Canon Support web site.
08-13-2022 02:03 PM
Thank you very much... I am not familiar with all the controls yet.
11-25-2022 01:48 PM
For anyone else Googling the same issue and arriving at this useless and patronising RTFM response, the actual solution is:
"It is to protect accidental 'OK' selection so the touch and wheel function are disabled. You must press the 'Right' direction (i.e. 3 o'clock on the wheel) and it will "light" up the OK".
12-26-2022 01:06 AM
After the OK button is active, you'll need to confirm the OK by pressing the Set button. Touching the screen button won't work.
12-26-2022 06:27 AM
There is a video at the link that walks you through it.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.