cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

EOS R5 trouble transferring photos to image.canon

sslukovenkov
Contributor

Hello,

I got EOS R5 and tried to setup with Image.Canon cloud.

While R5 got connected to home Wifi, two things did not work:

1) Image.Canon would not get the images

2) while trying to do direct trasnfer, I could select images for transfer, but actual menu with "transfer" option would not show up.

Any suggestions?

Thanks.

Regards,

Serhiy

 

SSL
3 REPLIES 3

shadowsports
Legend
Legend

Greetings,

Out of curiosity, what firmware version is your camera running?

https://image.canon/st/en/get-connected.html?model=32EF#ForPCusers

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

Good evening,

It is 1.9.0, one the latest.

SSL

i checked the link - I did everything as it was suggested. Got the code and confirmed. 

But the camera icon did not change from dark cloud symbol to red one. 

SSL
Announcements