EOS R5 Mark II doesn't see firmware update file on SD card

[Doublee2005]

having issues with firmware update. Have downloaded the R5210200.FIR onto Sd card and inserted into camera   message says memory card containing Firmware is required to update.  I have formatted the card then downloaded the firmware update to the card from my computer several times and camera giving same message

[shadowsports]

Greetings,

If you have a CF card installed, try removing it leaving only the SD card installed.  

[Doublee2005 · Accepted solution]

I finally figured it out   The card had to be formatted 100% on my computer   The camera did not fully format the card and could not find the update.