EOS R5 Mark II - CARD FULL bug?

[AlexanderBay]

Hi,

I've shot a video (4K fine 24 fps), and the camera said "CARD FULL," so it stopped the recording. I put another card in and continued my day. Now I see when I put the card in my Mac that the card is only half full.... Any thoughts? 

Thanks!

[johnrmoyer]

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@AlexanderBay wrote:

Hi,

I've shot a video (4K fine 24 fps), and the camera said "CARD FULL," so it stopped the recording. I put another card in and continued my day. Now I see when I put the card in my Mac that the card is only half full.... Any thoughts? 

Thanks!

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If you had two cards in the camera it may have limited you to the smaller of the two depending upon camera settings.

If the card is larger capacity than the camera can handle, it might stop.

What program on the Mac did you use to view the capacity?

Was the card formatted in the camera?

More details are needed.

[AlexanderBay]

- the two card are the same capacity 

- finder

- i formatted it in the camera

- i set to automatic switch if one card is happened to be full

- i am on the newest firmware 

[johnrmoyer]

were there cards in both card slots?

what type of cards?

https://cam.start.canon/en/C017/manual/html/UG-10_Reference_0110.html

[AlexanderBay]

Yes there were. CFexpress:128 GB Sandisc Extreme pro (1200 Mb/s) and a Kingston 128 GB Canvas react plus (300 Mb/s U3 V90)

[johnrmoyer]

Sorry, I cannot guess the answer.

[p4pictures]

With the EOS R5 Mark II there is a limit to the number of movies that can be saved in the movie XFVC folder. You cannot have more than 999 movies in the folder, and it is possible that you have reached movie number 999 at which point the camera will say the card is full, but actually it's the file number that is at the limit. 

See this section of the manual. 

https://cam.start.canon/en/C017/manual/html/UG-07_Set-up_0060.html 

[AlexanderBay]

eh no 😕 it was a 2 days old camera. No close to 999.

[p4pictures]

Check the filename to be sure that the clip number is not 999 or close to it. The clip number is the 8,9,10th characters in the movie file name.

Secondly I would try to use the auto reset of the clip number so that the clip number is reset when you change cards. The filename already has the date / time of the movie recording in it so not possible to get duplicate filenames on different cards.

[AlexanderBay]