EOS R10 Firmware update needed to work with RF-S55-210mm F5-7.1 IS STM

[Marleen]

I bought the camera in April, the lens in July. Every time I try to use the lens I get the message "Attached lens may not work properly because it is not supported by the camera firmware. Please see lens manual or Canon website for details"

When I check on my camera, I can see that the firmware for my camera is version 1.1.0 and the lens is 1.0.3

It seems like the lens is just working fine, but where do I find the firmware to upload and how can I upgrade the firmware from the lens. I am assuming that version 1.1.0 is higher than 1.0.3, but not certain.

I do not find the firmware on the canon website.

Thank you for any help with this.

[shadowsports · Accepted solution]

Hi Marleen,

Let me look into this for you.  The camera firmware and lens firmware are different from one another.  

R10 - FW v1.3.0 is the current version as of this posting.  It claims to have added support for the RF-S 55~210

Firmware Version 1.3.0 incorporates the following enhancements and fixes:
1. Adds support for Speedlite EL-5.*
*The automatic light intensity adjustment of the AF-assist beam is not supported.
2. Adds support for the RF-S55-210mm F5-7.1 IS STM.
3. Fixes minor issues.

Lens RF-S 55~210

I checked Canon USA and Europe and did not find any firmware updates for the lens.  v1.0.3 should be current.   

You need to update your camera's firmware to version 1.3.0

This will resolve the message and ensure full compatibility of the lens with your body.  You'll find the download on the link below.  You'll need to choose PC or MAC  😀

Canon Support for EOS R10 | Canon U.S.A., Inc.

[Anonymous]

When you download the firmware update file from the Canon support website, it has the instructions in a pdf file in the firmware file.

[Tronhard]

Glad you are sorted!