04-22-2023 10:50 PM
I was running on rough terrain then suddenly EOS R front LCD suddenly showed a Red striped image, then went blank after I turned on<>off.
Switching back ON, front & top LCD froze and not showing any settings nor images; even in the viewfinder.
Taking batteries in<>out of the battery grip BG-E22 repeatedly did not help, then taking battery in<>out of camera itself made all LCD screens go blank. Please help!
04-23-2023 11:28 AM
Greetings,
Remove all accessories from the camera, battery grip, lens and memory card.
Insert a recent, fully charged battery. Power on the camera. You can try switching modes. If it doesn't power up and display properly, I recommend you contact Canon Support.
Canon Support | Service & Repair | Canon U.S.A., Inc.
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.