Canon Community

TTTPhoto · ‎04-22-2023

I was running on rough terrain then suddenly EOS R front LCD suddenly showed a Red striped image, then went blank after I turned on<>off.
Switching back ON, front & top LCD froze and not showing any settings nor images; even in the viewfinder.

Taking batteries in<>out of the battery grip BG-E22 repeatedly did not help, then taking battery in<>out of camera itself made all LCD screens go blank. Please help!

shadowsports · ‎04-23-2023

Greetings,

Remove all accessories from the camera, battery grip, lens and memory card.

Insert a recent, fully charged battery. Power on the camera. You can try switching modes. If it doesn't power up and display properly, I recommend you contact Canon Support.

Canon Support | Service & Repair | Canon U.S.A., Inc.

~Rick
Bay Area - CA

~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

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EOS R Shuts down & Freeze