05-30-2020 10:27 AM
Hi All,
I've had my EOS R for a few weeks. Something that I don't like is the touch focal point.
I don't know how many times I've gone to shoot a picture and find the focal point somewhere other then in the center.
Is there away to turn off this touch screen option?
Thanks,
Paul
06-04-2020 08:07 AM
@pjscott51 wrote:Waddizzle there isn't anything wrong with my camera.
As for the canon manuals that Canon provides. They are decent but they don't have all the answers. If the manuals had have all the answers what would be the need for a forum?
Thanks,
Paul
Exactly. I do not think there is anything wrong with your camera, either. Like I said above, I strongly advise you to contact Canon Support, so that they can walk you through it.
06-04-2020 10:08 AM
@pjscott51 wrote:Waddizzle there isn't anything wrong with my camera. I had tried every mode there is to try before making my orginial post. I'm not sure what more information cound I have provided. I posted my question in hopes that someone had found away to disable touch focal point without disabling the entire touch screen. As for the canon manuals that Canon provides. They are decent but they don't have all the answers. If the manuals had have all the answers what would be the need for a forum?
Thanks,
Paul
You have, or had, concluded that you were having an issue with Touch & Drag AF. If disabling Touch & Drag AF did not correct your problem which it apparently did not, then your problem, whatever it is, is not with the Touch &. Drag AF feature.
There is something else that is causing your issue, and you need one on one assistance. Contact Canon Support.
06-04-2020 10:27 AM
I just got off the phone with Canon support. I asked the call taker if there was anyway to turn off the focal point without turning off the touch screen. And she said no.
06-04-2020 10:36 AM
@pjscott51 wrote:I just got off the phone with Canon support. I asked the call taker if there was anyway to turn off the focal point without turning off the touch screen. And she said no.
That's too bad, because you already knew that before you picked up the phone.
06-04-2020 10:49 AM
I appreacate everyone who tried to help me with the focal point issue.
But, I had already explained to you that I had been told on this forum that you couldn't disable the focal point without disabling the touch screen.
Have a great day,
Paul
06-04-2020 10:50 AM
06-04-2020 10:52 AM
06-04-2020 10:56 AM
As for the canon manuals that Canon provides. They are decent but they don't have all the answers.
The downloadable user guide is not the abbreviated hard copy version that Canon provides with the camera. The full downloadable guide for the R is over 600 pages long. Most people who come here asking for help don't as much as glance at it. Best of luck to you.
06-04-2020 10:58 AM
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.