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Caz1 · ‎12-29-2021

Hi, I have a EOS 77D camera which was working perfectly.

It will now not take a photo after having been used in the movie mode. I depress the shutter button half way, it focusses and then when I depress further, nothing.

Can someone help ?

shadowsports · ‎12-29-2021

Greetings,

Does the camera have a memory card inserted, formatted in the camera?

Perform a factory reset.

Power on and retest.

~Rick
Bay Area - CA

~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

ebiggs1 · ‎12-30-2021

Do a reset of the camera. Menus, tool, clear all settings and clear all custom settings. Make sure you have a known good battery and a good top quality SD card. That's about all you can do.

Top quality SD cards and batteries do not come from Dollar General or Amazon. Always good to make sure the charger is actually charging too. Do the reset first!

EB
EOS 1DX and 1D Mk IV and less lenses then before!

shadowsports · ‎12-30-2021

Just realized... Subject states 70D, first sentence states 77D...

Which is it?

If its a 70D and nothing changes after the reset and checking the battery is good, I might suspect the PCB.

Canon U.S.A., Inc. | Product Advisory Detail Page - Does not apply to 77D

~Rick
Bay Area - CA

~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

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EOS 70D