08-27-2017 08:58 PM
Hello. My camera is fairly new. About a year. I never really used the wifi function until last couple of months. I really love it but I am having general camera problems. Not sure if it is just user error or camera problem. Was hoping to maybe find a class near the area canon offered to help me learn to really use my camera but haven't found on in the So Cal area.
Most of the time when I take pictures on automatic the sensor light (orange) comes up. I turn it off then turn it on and it flashes a few times then the Orange light comes back on. Also I cannot always get to the menu even though I am pushing the menu button or even the play button. I have tried turning off/on, taking battery out, tried different settings and nothing works. I may try it again a week later and then I get to work for a time period and then the same problem happens like it's stuck or something.
Many suggestions? Do you think I am just not working the camera right or is it the camera? Automatic- should be self sufficient. Please help or advise!
08-27-2017 10:28 PM
Give Canon a call at 1-800-OK-CANON.
08-28-2017 10:40 AM
Taking the battery out isn't going to help, most likely. The internal battery is keeping it alive and it takes months for it to run down. Taking a photography class is a good thing but I think you have serious problems with your camera.
The best advice is to call Canon.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.