EOS 70D not recognized by laptop

[lfgull]

connectivity between EOS70D and laptop running Vista was fine.  one month later, I can't get the laptop to recognize the camera via USB cable connection.  WI-FI is disabled per the manual.  any troubleshooting techniques I can try?

[RobertTheFat]

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@lfgull wrote:

connectivity between EOS70D and laptop running Vista was fine.  one month later, I can't get the laptop to recognize the camera via USB cable connection.  WI-FI is disabled per the manual.  any troubleshooting techniques I can try?

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Well, since you ask, give up on Vista and install Windows 7. My recollection of Vista is that it wasn't as bad as most people thought, but that talking to oddball devices wasn't its greatest strength.

[Mykolas]

Hi lfgull!

Thanks for posting.

Do you have any devices connected to the computer other than the camera, either wired or wireless?

Is the laptop connected to AC power?

[lfgull]

no other devices connected and I've been connecting the laptop to ac power when trying to upload.  the strange part is that sometimes it works and sometimes it doesn't.

[ebiggs1]

There are no drivers needed for the computer to see the camera.  So, the problem is elsewhere.  Like a bad cable or USB port.  Some other device conflicting?

Try using a card reader on a different port and a new cable.  Do you have anotyher computer, or maybe a friend, that you can try it on?