08-11-2023 06:00 PM - last edited on 08-11-2023 06:02 PM by SamanthaW
Hi community, I purchased a new Canon 6d mark 2 last year August... It has never come on for once and each time I ship to Canon service center for repairs, it comes back with the same problem. This camera has literally never taken a single image since purchase and Canon would not do a refund/replacement. I'm tired of going back and on the on the same issue. I don't know what to do anymore.
08-12-2023 12:14 PM
"I'm sorry but this is not a customary occurrence. Canon would not knowingly return a non functioning device."
Canon USA did not return a non-functioning camera...twice. Also they send a bill explaining exactly what they serviced. You should read that and you might tell us here what was done two times.
What store did you purchase this 6D Mk II from? You are not sending it back to that store are you? Are you sending it back for repair with your battery included? You should. The memory card and lens is a non issue. The camera will turn on with or without either or both.
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