10-19-2022
12:51 PM
- last edited on
10-28-2022
10:22 AM
by
Danny
I have a Canon 5D Mark iii camera which keeps producing corrupted images as attached. There is no pattern to these images being produced, I am using the same lens and settings and might take 200 images with 3 corrupt and 30 with 10 corrupt. I have attached a sample of images being produced. Sometimes they have these colour blocks, sometimes less or more of the photo is covered, and sometimes black
10-19-2022 12:58 PM
Hi Calin and welcome to the forum:
Just before this began to happen, has anything changed? For example any settings, different cards etc.
The first things I would suggest are the least invasive:
1. Do full camera reset to default settings: If you want to save your current configuration, save it to one of the C1-C2 custom settings.
2. Try different cards. You may have a corrupt card
10-19-2022 03:42 PM
Hi Thank you for your reply, I have tried a number of different cards, I haven't reset will try that now
10-19-2022 05:00 PM
Do you see the corrupt images in live view why using the rear LCD Screen. If so your image sensor maybe is on its way out.
-Demetrius
40D, 5D IV, EF 16-35mm F/2.8L III, EF 24-70mm F/2.8L II, EF 28-135mm F/3.5-5.6 IS USM, EF 50 F/1.8 STM
430EX III-RT & 600EX II-RT
10-19-2022 05:45 PM
If this is the issue can the image sensor be replaced?
10-19-2022 05:46 PM
Did you do a reset on the camera yet? It may solve your issue for no cost.
10-19-2022 05:56 PM
I was under the impression that OP had reset the camera to factory . Since they mentioned the use of other memory cards.
-Demetrius
40D, 5D IV, EF 16-35mm F/2.8L III, EF 24-70mm F/2.8L II, EF 28-135mm F/3.5-5.6 IS USM, EF 50 F/1.8 STM
430EX III-RT & 600EX II-RT
10-19-2022 05:57 PM
I did ask and they have not confirmed that and they responded that it was something they would try when I suggested this. "Hi Thank you for your reply, I have tried a number of different cards, I haven't reset will try that now"
10-19-2022 06:44 PM
I'm trying to figure out how to reset the camera sorry for delay
10-19-2022 06:47 PM
Have you downloaded a copy of the manual for this camera? I strongly recommend that as it is the first port of call for any issues. You can find it HERE - look on P56.
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 1.1.0.0
PowerShot SX420 IS - Version 1.1.0.0
PowerShot 620 HS - Version 1.1.0.0
PowerShot SX720 HS - Version 1.1.0.0
PowerShot G1X Mark III - Version 1.1.0.0
PowerShot G7X Mark II - Version 1.2.0.0
PowerShot G9X Mark II - Version 1.1.0.0
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
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03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!
EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STMCanon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.