11-05-2022 09:21 AM - last edited on 11-05-2022 10:36 AM by Danny
I am unable to import videos from my Canon to my cellphone . Photos are no problem but it says video format not supported ! Amy advise please?
11-05-2022 09:31 AM
So that the Community can help you better, we need to know exactly which Canon camera model you're using in addition to whether you're using an iPhone or an Android phone. That, and any other details you'd like to give will help the Community better understand your issue!
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11-05-2022 10:28 AM
Thanks Danny . Canon EOS 2000D. Andriod Phone is a Hisense H50
11-05-2022 11:42 AM
I think the basic problem is that you are using an Android device, which are not normally able to play MOV video files. The MOV format is owned by Apple..
There are work arounds. I think the free VLC app can play MOV files, but that does not solve the problem of getting the files out of the camera and onto your Android device. The Android OS does not directly support MOV files.
11-05-2022 11:52 AM
Thanks very much . I am due to get a new phone so Apple it is
03/02/2023: New Firmware Updates Are Available:EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
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