Does anybody know the Service Provider in Puerto Rico?

[anayapadial]

Does anybody know the Service Provider in Puerto Rico?

[Mykolas]

Hi anayapadial!

Thanks for asking where the nearest service center is.

Service for many of our camera/video products is provided by our Factory Service Centers here in the mainland United States.  You can ship your equipment to them for service.  Simply fill out a repair request HERE to get started.

[anayapadial]

I already did and they don't ship to PR. So they sell cameras here but don't service cameras from PR?

[Mykolas]

anayapadial,

The Factory Service Centers here in the United States do service customers' products shipped to them from Puerto Rico.  On the website, you can enter your product model, purchase date and zip code and it will accept a zip code from Puerto Rico.

[anayapadial]

I bought the camera in Sears ten years ago but I don't have that information, the customer service person from Canon told me that they don't carry parts for that camera anymore but that they have a center where they sold me another in exchange for the old one. Then she told me that she could not do it with customer's in Puerto Rico.