11-07-2024 04:32 AM
Hello,
I am encountering an issue when trying to install Digital Photo Professional (DPP) version 4.19.31 on my Mac Studio running macOS 15.1 (Sonoma). When I start the installer, it immediately quits unexpectedly. I have tried the following troubleshooting steps:
•Installed Rosetta 2 to ensure compatibility with Intel-based applications
Despite these attempts, the installer continues to crash shortly after launching.
Interestingly, the same installer works perfectly on my MacBook running macOS 14 (Ventura). When I checked Canon’s website, I noticed that DPP is not listed as compatible with macOS 15, which suggests there may be a compatibility issue with the latest macOS version.
Has anyone experienced a similar issue with DPP on macOS Sonoma, or is there any update from Canon on support for macOS 15?
Thank you in advance for any insights or suggestions.
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