01-20-2023 03:35 PM - last edited on 01-20-2023 03:46 PM by Danny
I misregistered my lens as an STM, but it's really an USM. I tried to register is again, but got a message that the serial number was already registered.
Is there a way to correct the registration?
Does it matter?
Solved! Go to Solution.
01-20-2023 03:52 PM
Hi! If you haven't already done so, try removing the errant lens from your registry. Look under My Account > My Products, click the lens in question, and then click the red trash can at the upper right to remove it from your account. Then try registering the correct lens again.
Hope this helps!
01-20-2023 03:52 PM
Hi! If you haven't already done so, try removing the errant lens from your registry. Look under My Account > My Products, click the lens in question, and then click the red trash can at the upper right to remove it from your account. Then try registering the correct lens again.
Hope this helps!
01-20-2023 03:57 PM
That worked. Thanks so much
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.