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Canon m50 records video but won’t take photos

Luke361
Apprentice

My Canon M 50 suddenly stopped taking photos. Video still works. Appreciate any possible solutions. Also looking for recommendation for reputable repair service. Thanks in advance.

6 REPLIES 6

Anonymous
Not applicable

What happens when you try to take a photo?

No shutter actuation with photos. 

Sounds like you need to call up Canon and schedule a repair.

--
Ricky

Camera: EOS 5D IV, EF 50mm f/1.2L, EF 135mm f/2L
Lighting: Profoto Lights & Modifiers

Tronhard
Elite
Elite

In anticipation of an answer to Bob's question, one thing you can try is a system reset to factory default as a common cause of issues is something that has inadvertently been changed in the setup.


cheers, TREVOR

"All the variety, all the charm, all the beauty of life is made up of light and shadow", Leo Tolstoy;
"Skill in photography is acquired by practice and not by purchase" Percy W. Harris

Tried factory reset - no luck. 

krahe
Rising Star
Rising Star

Will it take a photo in silent shutter mode?

Kevin Rahe
EOS M50 Mark II
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