08-03-2023 08:00 PM
My Canon M 50 suddenly stopped taking photos. Video still works. Appreciate any possible solutions. Also looking for recommendation for reputable repair service. Thanks in advance.
08-03-2023 08:10 PM
What happens when you try to take a photo?
08-03-2023 10:11 PM
In anticipation of an answer to Bob's question, one thing you can try is a system reset to factory default as a common cause of issues is something that has inadvertently been changed in the setup.
08-04-2023 01:54 AM
No shutter actuation with photos.
08-04-2023 01:54 AM
Tried factory reset - no luck.
08-04-2023 07:47 AM
Sounds like you need to call up Canon and schedule a repair.
08-04-2023 08:43 AM
Will it take a photo in silent shutter mode?
02-26-2025 02:58 PM
Hi Krahe, I know this is an old thread, but I am at the same stage regarding the M50 where other than in safe mode, it won't take any photographs. In all other settings, including in my case manual, it sort of goes through the motions but doesn't save to the memory card, whereas in Scene/ Silent Mode, it saves to the card fine.
Videos are unaffected and works as normal.
What I've checked:
Battery contacts and battery power, change batteries
Memory card, swapped for different cards and reformed each one both within the camera settings and on a PC
Updated firmware
Cleared all settings back to default within each mode
Checked lens contacts and tried a different lens just in case
All contacts are clean and dust free
No difference when using the touch screen to take a photo mode
The issue simply started whilst in the middle of using the camera whilst taking photographs, which is odd.
Is there anything else you could suggest, I'm out of ideas?
Paul
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