I would suggest contacting Canon Tech support on this one, especially if the camera is under a warranty. if you are in the US call 800-OK-CANON.
cheers, TREVOR
The mark of good photographer is less what they hold in their hand, it's more what they hold in their head;
"All the variety, all the charm, all the beauty of life is made up of light and shadow", Leo Tolstoy;
"Skill in photography is acquired by practice and not by purchase" Percy W. Harris
