Canon Community

Deb4285 · ‎08-24-2024

I have a Canon EOS R6. It has already been serviced in April for an error message. NOW it will not turn off and continues to operate even after doing recommended factory camera reset. HELP PLEASE.

Tronhard · ‎08-24-2024

I would suggest contacting Canon Tech support on this one, especially if the camera is under a warranty. if you are in the US call 800-OK-CANON.

cheers, TREVOR

The mark of good photographer is less what they hold in their hand, it's more what they hold in their head;
"All the variety, all the charm, all the beauty of life is made up of light and shadow", Leo Tolstoy;
"Skill in photography is acquired by practice and not by purchase" Percy W. Harris

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Tronhard · ‎08-24-2024

I would suggest contacting Canon Tech support on this one, especially if the camera is under a warranty. if you are in the US call 800-OK-CANON.

cheers, TREVOR

The mark of good photographer is less what they hold in their hand, it's more what they hold in their head;
"All the variety, all the charm, all the beauty of life is made up of light and shadow", Leo Tolstoy;
"Skill in photography is acquired by practice and not by purchase" Percy W. Harris

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Canon eos R6: Will not turn off