02-21-2020 04:23 PM
The camera works perfectly, but when I try to enter video mode the camera shuts down.
02-21-2020 05:43 PM
You can try a new battery if you want, but it sounds to me like it is broken and needs to be sent to Canon.
02-21-2020 05:48 PM - edited 02-21-2020 05:48 PM
After some testing I realized that If I hold the switch button on video a little longer and stronger everything works fine. Idk why this happens
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.