06-10-2026
04:42 PM
- last edited on
06-10-2026
04:56 PM
by
SamanthaW
After years working perfectly, my camera suddenly gave glitches and froze when recording after 1-2 seconds.
I updated the firmware in hopes to fix the problem but now the lcd screen appears glitched even when not recording.
I bought this camera when it was released, and I have take extreme care of it, never dropped, and never got water on it.
I am pretty disappointed that Canon does not want to be responsible for what clearly is a factory defect that has affected a lot of R8 and more R cameras.
But if someone in the community have the knowledge to fix the issue I´ll deeply appreciate it.
Even thought the visor and hdmi out work properly, whenever I try to record, the camera freezes again, and after half pressing the shutter button a couple times, it reboots. But can not be used for anything really. I was hoping to film a shortfilm with this camera but is literally impossible. I want to bring visibility to this problem, and clarify that I am from Mexico, Puebla.
06-10-2026 05:16 PM
I am sorry to hear about your camera situation. It sounds like a trip to a Canon Repair Center is needed.
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
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