Canon R7 not switching on

[GDNHARDWICK1]

Haven't used my R7 for a month and when I went to use it it is totally dead. My batteries work on my 5D Mark ii so it's not the battery. The camera is stored in at room temperature. The battery was in it when it was stood. I have tried removing the battery and pressing the shutter button for 10 seconds. It is still in warranty in the UK.

[Tronhard · Accepted solution]

Hi and welcome to the forum:
Well, given the batteries work I would suggest calling your local Canon support number - should be in your documentation that came with the camera or Google it.  Best engage with them immediately since it would be under warranty.