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Canon R3 sensor issues?

waltzink
Contributor
  • So last night during a show my viewfinder started flashing horizontal lines across the screen. Occasionally these lines would end up on the photos. Not all photos I would take were affected but I feel like somehow the sensor has been damaged. It isn't the SD card as it does this when no SD card is in the camera. Not the battery, either. I've also done a factory reset and still the same. Any thoughts on an estimate to have this fixed? The camera is a year and a half old and the shutter count has to be upwards of about 250,000. Thanks! Screenshot_20240413_123356_Gallery.jpg

14 REPLIES 14

“ Never seen that before. It is not laser damage because it moves around. “

I’ve noticed from 1/320 SS display that Flicker Detection is probably disabled.. I wonder what shutter mode is being used.

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"The right mouse button is your friend."

normadel
Authority
Authority

Well, if it's a year and a half old it's under warranty.

Date of purchase was 7-13-22. Have it registered on the Canon site. Fingers crossed this won't be an expensive fix but if not covered I'm a bit screwed 😂

Just looked and the warranty is only for one year 😥

Thats correct.  It's one year.  If you don't have a Carepak, hopefully you can write it off as a business expense or loss if If this is your business and used as primary source of income.  

~Rick
Bay Area - CA


~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

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