Canon EOS R7 — Large Price Drop Shortly After Purchase from Amazon

[AnatoliiBerdnik]

Hello,

I bought the Canon EOS R7 (body only) from Amazon just five days ago for $1,400 plus tax. Today I noticed that Walmart — also listed as an authorized Canon dealer — is offering the exact same product for $1,149.95. That’s a significant price drop in less than a week.

As a starting creator investing in professional gear, a $250 difference is a big deal for me.

I wanted to ask:

1. Is there any price protection or adjustment policy from Canon in such cases?

2. Do you offer any guidance or support when major pricing differences occur between authorized retailers shortly after purchase?

I understand this may fall under retailer policy, but since both Amazon and Walmart are Canon-authorized sellers, I hoped Canon might provide advice or assistance.

Thank you in advance for your time and understanding.

[Replaced links with screenshots per Community Guidelines]

[zakslm]

AnatoliBerndik,

I did notice that the Amazon ad does state that the Amazon camera ship from and is sold by Adorama.  Adorama is an authorized Canon USA reseller and has (to the best of my knowledge) a good reputation.  I've bought a tripod from them and was happy with transaction.

However, I would double check that your camera came with a Canon USA warranty card.  It's actually a sheet of paper that clearly says Canon USA.  If there isn't a warranty sheet  or some other type of warranty information that was packed with your camera, perhaps contact Adorama and inquire about the warranty coverage and who the warranty provider will be.

I hope this helps.

LZ.

[AnatoliiBerdnik]

Thanks for the detailed comment. The screenshot was taken just now, but when I made the purchase, the seller was listed as Amazon — I just double-checked, and my order is indeed fulfilled by Amazon.

Either way, the issue’s already been resolved, so I think we can consider this thread closed.

[AnatoliiBerdnik]

Thanks for pointing that out. I just checked — mine says “USA & Canada Only,” so everything looks good

[JFG]

Hi  AnatoliBerdnik,

I agree with kvbarkley:  "With that much of a price difference, I would expect you got a Wal-Mart Marketplace camera that is grey market."   That's why I don't purchase camera equipment or anything from the Walmart website.  When Canon doesn't have it in stock, I always buy from Amazon when it is "Sold by Amazon and Shipped by Amazon" because Amazon is an Official Canon Distributor.  I also go to B & H cameras for my equipment because they're also a trusted Official Canon Distributor.  Walmart's website is an open platform with lots of third-party sellers which are not Canon official resellers and may stiff you with grey market equipment.  Have fun with your new Canon EOS R7.