Canon 90D Lens Issues

[mplaforest]

I recently purchased a 90D to replace by 60D. I've been using a Sigma 105mm lens with my 60D for years without issues, however when I attach the 105mm lens to the 90D, the camera thinks the lens is 24mm. When I'm in flash mode, there's an option to select the 105mm option, but I can't override the camera settings of 24mm to 105mm. Seems like a bug, but you can't actuall get Canon to do anything about it. The answer from Canon is "Too bad. Buy a Canon lens". There has to be a way to submit a bug report to Canon to fix this issue. I don't think Canon pays much attention to this forum. Any suggestions? 

[mplaforest]

The reality is, Canon hasn't done a great job with recent camera releases. The first 5DM4 I purchases had to be sent back for repairs because of an issue with the sensor. An issue, BTW, Canon was well aware of and sold them into the market anyway. Do you have one? The R5 release has overheating issues that Canon is struggling to resolve. The latest firmware for the R6 was so bad, Canon pulled it. Canon has quitely outsources some of it critical technology to save money and has discovered this is not working well for them. 

I understand the 3rd party lenses manufacturer has to make sure the lens works with the camera. But I'll be money Canon is aware there's a bug in their 90D firmware that is impacting their own lenses and is hoping people are too bought into the Canon mindset to say or do too much about it. Firmware Release 1.1.2 will probably fix my issue if I decide to keep the camera.

[Stephen]

Hi!

If you're having an issue with any Canon lens on your EOS 90D, please feel free to reach out to our support team so they can look into this with you, as we're not aware of any "bugs." You'll find all methods of support available to you from within your My Canon Account at canon.us/account

You'll find all product advisories for the EOS 90D on THIS page.

[mplaforest]

I did yesterday and the answer was. "That's too bad. Can't help you."

[Stephen]

With your Canon lens?

[jrhoffman75]

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@mplaforest wrote:

The reality is, Canon hasn't done a great job with recent camera releases. The first 5DM4 I purchases had to be sent back for repairs because of an issue with the sensor. An issue, BTW, Canon was well aware of and sold them into the market anyway. Do you have one? The R5 release has overheating issues that Canon is struggling to resolve. The latest firmware for the R6 was so bad, Canon pulled it. Canon has quitely outsources some of it critical technology to save money and has discovered this is not working well for them. 

I understand the 3rd party lenses manufacturer has to make sure the lens works with the camera. But I'll be money Canon is aware there's a bug in their 90D firmware that is impacting their own lenses and is hoping people are too bought into the Canon mindset to say or do too much about it. Firmware Release 1.1.2 will probably fix my issue if I decide to keep the camera.

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" But I'll be money Canon is aware there's a bug in their 90D firmware that is impacting their own lenses and is hoping people are too bought into the Canon mindset to say or do too much about it."

Are you aware of any bug that is affecting Canon lenses or are you spouting jerky comments?

[mplaforest]

Duh yeah. huh huh! Hence the 1.1.2 firmware release for the 5DM4.

[Stephen]

OK.

This has devolved from a productive conversation.

I'm closing this thread.

mplaforest if you have any issues with a CANON lens that you currently own and a CANON camera that you currently own, please reach out to support. You'll find all of your support options via your My Canon Account.