Canon 70D died

[carsonart]

My 70D that is only 1yr 1/2 old died all of the sudden.  I have only used it lightly and have taken very good care of it.  I tried another battery thinking that may be the probelem.  Even a brand new Canon battery did not turn it on.  Just no juice, nothing.  I sent it to Canon service center, and they sent me an estimate for $224.  I called to ask what the problem was, they said they still dont know, that  was just to take a look and fix the issue if there is one.  If it is something with major damage they will contact me with a different estimate.

It worked perfectly fine one day.  I charged the battery back up, plugged it it, and just never turned back on again.  I haven't even paid off the camera yet on my best buy card, so I have a real problem with Canon charging me anything so soon, and for an obviously lightly used camera.  

Has anyone had a similar issue before?  Is having Canon do this my best option?  I read another post of someone who fixed themselves, but I'm of course leery not knowing exactly wha the problem is.  Plus I have shoots lined up, and need to act fast.

I wish they had a better program to just trade up or something, if I'm spending money anyway.

[Waddizzle]

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@tezza64 wrote:
Nice work, i said there were not just a one off, cannon should give pepole there money back

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Why? 

There is a clearly written warning in every Canon DSLR instruction manual that I have looked at, which warns you that extensive use of Live View or Video Mode can cause the camera body to get very hot to the touch. 

[tezza64]

Why? Because i never used my 70d camera for 3 months, it was only 11 month old, I always Store my camera away with no battery in it, I got it out, put fully charge battery in, went to take a photo and the PCB board Went on first photo I went to take, so its nothing to do with being hot. THATS WHY.....

[RobertTheFat]

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@tezza64 wrote:
Why? Because i never used my 70d camera for 3 months, it was only 11 month old, I always Store my camera away with no battery in it, I got it out, put fully charge battery in, went to take a photo and the PCB board Went on first photo I went to take, so its nothing to do with being hot. THATS WHY.....

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That argument is flatly wrong. When an electronic device burns out, it's usually when it's first turned on, because that's when the components are under greatest stress. But most often it's what's happened to the components during previous use that causes them to fail.

You probably won't believe me, but then I'm not an electrical engineer. And neither, obviously, are you. So go ask somebody who is.

[Stephen]

Hi Terry,

We'd like to welcome you to the Canon USA Community Forums!

The Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support and insight for Canon products manufactured for and used within the US market.

Since you're in the UK, we strongly suggest getting in touch with Canon UK for your support needs. They're at www.canon.co.uk 

While you are free to discuss Canon products sold outside of the United States, please be aware that you will not receive support directly from Canon USA.

We also ask  that you review the Forum Guidelines. Keep in mind that any post that violates the guidelines can be removed.

[Marcelo]

That is exactly what people think. Canon should take the responsability

[Marcelo]

In my case I didn't used too much. My device was not even warm. In fact it was cold when it happend. As you can not take videos without live view (cause the viewfinder is off in video mode) is ridiculous to think that you can loose your camera for recording 30 seconds of video.

[Marcelo]

For you to undestand, recording video "a lot" has nothing to do with the PCB ripping... The structure of the 60D is almost the same than the 70D, and there is a lot 60D working recording whole parties, taking hours of video in a single night. I had one 60D for 3 years and believe me I used a lot ot more then the 70D and never happend nothing like this.

Overheating is not an excuse.

[Marcelo]

This is the big manual of the 70D (http://gdlp01.c-wss.com/gds/5/0300011965/03/eos70d-im4-en.pdf) tell me where is written that advise of burning the PCB forever.
In fact in page 249 are the warnings about live viewing, and it talks about the possibility of image colour aberration and a warning light in case of highs temeratures. There is nothing, not a single word about crushing the PCB. Always repeat that in case of high temperatures, let the camera get down, and then use it again.

[Waddizzle]

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@Marcelo wrote:
This is the big manual of the 70D (http://gdlp01.c-wss.com/gds/5/0300011965/03/eos70d-im4-en.pdf) tell me where is written that advise of burning the PCB forever.
In fact in page 249 are the warnings about live viewing, and it talks about the possibility of image colour aberration and a warning light in case of highs temeratures. There is nothing, not a single word about crushing the PCB. Always repeat that in case of high temperatures, let the camera get down, and then use it again.

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Correct.  There are warnings about excessive heat buildup, and letting the camera cool down.

[tezza64]

Sorry i have been told i can no longer post on this site after this post, i have been told to use u.k forums has i am from the uk.. Hi Terry,

 

We'd like to welcome you to the Canon USA Community Forums!

 

The Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support and insight for Canon products manufactured for and used within the US market.

Since you're in the UK, we strongly suggest getting in touch with Canon UK for your support needs. They're atwww.canon.co.uk 

 

While you are free to discuss Canon products sold outside of the United States, please be aware that you will not receive support directly from Canon USA.

We also ask  that you review the Forum GuidelinesKeep in mind that any post that violates the guidelines can be removed.