Can't access menu or photos on EOS R100

[RobyneMW60]

Thank you.  That is what is happening.  I have not had the lens cap on when the problem started but did have it on at one stage when I was trying to sort out my stuff up and yes, it did flash then.  And yes, the SD card not SIM.  I did change the SD card to make sure it wasn't that.  I think my biggest issue is I can't access the menu to change any settings.

[stevet1]

RobyneMW60,

You have an odd problem on your hands. You can take a picture, and take the card and put it the computer and the photo is there, but when you hit your Menu button, or the playback button your camera, nothing happens.

It doesn't really sound like a settings issue to me. It almost sounds like you have a short somewhere.

I don't know of any way to reset your camera outside of going through the Menu. Perhaps a camera technician has a way through a software program or something.

If you do take your battery out for a couple of days, recharge it while you are waiting.

If you do contact Canon repairs for an estimate, you may have to decide if a repair is more, or less, cost-effective than just buying a new camera.

These are just my opinions. You can take them with a grain of salt.

Steve Thomas

[ebiggs1]

"I don't know of any way to reset your camera outside of going through the Menu." 

Removing the battery for an extended time period will reset the camera back to out of the box settings. Pressing the shutter button will drain any electrical charge left in them that will tend to maintain the current settings. I doubt two days is long enough, however. Some cameras have a seperate keep alive battery that will remember settings for years. The R100 does not as it has a tiny non-serviceable keep alive battery that has to be drained. Its main function is to remember the date/time. As long as the charged main battery is in, the R100 keeps that keep alive battery fully charged so it 'remembers'.

Otherwise, If this doesn't work call Canon 1 (800) 652-2666.

[FloridaDrafter]

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@RobyneMW60 wrote:

Thanks in Advance - I have done something to the settings of my camera over the weekend (I'm a newbie) and now when I turn the camera on I cannot access the menu or information or photos on my sim card.  I have checked the sim card & it is fine & I was able to download the photos onto my computer.  I just can't access the photos via the camera to delete etc.  The screen has "exp SIM" flashing on the screen on the righthand side.  I have tried the camera on A+, P & M settings to try and reset and still the same problem.  Hoping someone can help me reset the camera.  I would greatly appreciate some advice / help.

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You didn't mention, so I have to ask: Is their anything showing in the viewfinder?

Newton