Greetings,
Sorry to hear about your problem. A reset should include both camera and custom C1~C3 settings reset. Now remove the lens. Power on and test changing modes. If the behavior has not changed, the camera will require service.
Canon Support | Service & Repair | Repair | Canon U.S.A., Inc.
~Rick
Bay Area - CA
~R5 C (1.0.9.1), ~R50v (1.1.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
