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Camera won't focus or take pictures.

Bcbinghaam
Apprentice
My camera was working perfect yesterday. SD card is in, battery is charged and it won't shoot on any mode. I've tried resetting it and cleaning it, as well as putting it on different modes. This camera is only a few months old and taken well care of. I'd love to get this figured out before my family leaves tomorrow.

Thank you!
3 REPLIES 3

John_B
Rising Star

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what camera you have. That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

Bcbinghaam
Apprentice
Yes, I'm sorry! It's a Canon EOS Revel t6

When I changed the lens to another, it worked. I'm newer to photography so I'm curious if anyone can tell me why my lens could not be working? It's also brand new

Check to see if the AF switch on the lens got moved accidentally to Manual. 

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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