cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Camera won't connect to computer

16shifrars
Apprentice

I have a new EOS Rebel T3.  The first time I connected it to my laptap everyting was fine.  It transfered pictures and charged.  Now my lap top does not recognize it at all and it won't charge either.  What is going on?  The only difference is that this time the camera is completely dead and the first time the battery still had some juice.

3 REPLIES 3

jrhoffman75
Legend
Legend
I suspect that's your problem. The USB doesn't charge the camera. If it's completely dead the computer can't see the camera. It's like the switch is off.
John Hoffman
Conway, NH

R6 Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

TCampbell
Elite
Elite

The USB cable can ONLY be used to (a) transfer images or (b) remotely control the camera.  It does not "charge" the battery.

 

The battery can only be charged by ejecting it from the camera and inserting it into the dedicated battery charger that came with the camera.

 

Once you charge the camera, swtich it on, and connect it to the USB cable (camera must be switched on when connected) the computer *should* see it.

 

Tim Campbell
5D III, 5D IV, 60Da

"It does not "charge" the battery."

 

A DSLR is not like a cell phone.  A DSLR requires it's own battery charger.  The computer doesn not need any additional items installed to "see" your T3.  It will as is.

EB
EOS 1D, EOS 1D MK IIn, EOS 1D MK III, EOS 1Ds MK III, EOS 1D MK IV and EOS 1DX and many lenses.
Holiday
Announcements
12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

07/24/2025: New firmware updates are available.


07/23/2025: New firmware updates are available.

EOS R5C - Version 1.1.1.1

EOS C80 - Version 1.0.3.1


7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II