80D Video Playback Audio

[mursone]

Hi,

My 80D records video and sound but when I go to playback in the camera I hear no audio from the camera. If I plug in headphones I hear the audio. Has anynone had this problem before?

Thanks,

Mike

[Tim]

There are a few troubleshooting steps we'd like to try to resolve this issue.

- Anything you attach or install in the camera — memory cards, lens, battery grips should be removed.

- Try installing a different memory card* or format the existing memory card**. *Any memory card you use in the camera should be formatted prior to use. **Format the card using the camera's menu command,and see if that restores normal operation to the camera. This erases the data on any media card you format so please backup any data you wish to keep.

If the issues seem to persist the next step would be to send the equipment to Canon for service.  You can set up service on Canon's web site below. 

https://www.usa.canon.com/internet/portal/us/home/support/service-repair

[alainb]

If there is ..sound, it means that... the camera recorded the sound on the card! So this is not related to.. card logically.
I had the same problem yesterday. Put an external mic from a console. Could hear the sound with my earset but no sound without it. Weird. Transfer the sequence on final cut pro, works great.

[jonathangen]

It's not working with me also. I don't know what the issue is.

[MikeSowsun]

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@mursone wrote:

Hi,

My 80D records video and sound but when I go to playback in the camera I hear no audio from the camera. If I plug in headphones I hear the audio. Has anynone had this problem before?

Thanks,

Mike

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Yes, I once had this problem with my SL1.  The problem was I had the volume turned down too low to hear it.  You can adjust the volume shown on page 365 of your 80D manual.  

If your volume is turned up but you still can't hear the speaker, I would think your speaker is defective.