7DM2 Grip Problems

[Rdf254]

Have a new 7Dm2 that came with a BG-E7 grip. Shot with grip on and non of the picture turned out.  Removed the grip and shot images are perfect, grip back on poor images - dark.   Any idea of what is going on. 

[Waddizzle]

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@Rdf254 wrote:

The store lost the door so sold the camera with a grip.  I have orderdand have the door from Canon.  Camera works perfect with door on, not with grip.

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If you are using the button controls on the grip to take pictures, make sure that you turn the grip “ON”.