02-02-2014 03:44 PM
I've got a Canon 70D and took a video of my grandaughter and grandson last night. Uploaded to my MacPro and played it back and the video was choppy - not a smooth video, as if I was watching every other half second of video.
Could this just be a setting issue? Or do I have a problem with the video function of the camera?
Thanks in advance for any advice!
02-02-2014 05:56 PM
It is more likely a problem with your Mac Pro or the particular software on your Mac Pro (btw, is this actually a "Mac Pro" -- the tower that stands on the floor?)
02-03-2014 03:36 PM
02-04-2014 05:09 PM
02-04-2014 04:03 PM - edited 02-04-2014 04:04 PM
Hi TOBASCO!
To have a better understanding of your issue, please let everyone know what version of the Mac OS (10.X) you are using and what software you are using to play your video back with. That way, community will be able to assist you with suggestions appropriate for your product.
If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.
Thanks!
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.