6d mode dial plate fell off

[lightight]

The face plate on the mode dial of my 6d has fallen off. Best way to get a replacement? Will service center send a new one or will I need to send it in. Still under warranty.

Thanks,

David G

[ja5onw]

If you have the means, I created a dial plate using sticker printing paper and an internet photo for reference. Not perfect, but pratical until i had to send camera in for other repairs and had it replaced. Just need to make sure to match the camera modes.

[kmdetrie]

Thanks for the suggestion. 

[dryhumor1]

Disappointed with Canon.  I just ordered a replacement mode dial plate and it will cost $25.  The money is not the issue. I have over 7k in Canon gear and being charged for an obvious manufacturing defect is like a slap in the face.  The phone number for the replacement part is 866-481-2569.  The phone support person immediately knew what the replacement part number was.

[ggravier]

Let's see what happens today when I bring my camera to the canon service center.

Seems to be an endemic problem...

Gilles.

[ggravier]

So mine was replaced, for free, under warranty, in less than a week.

[fontgeek_1]

Where on the dial plate did you apply the glue?

I recovered/found my plate, but I'm hesitant to apply glue without knowing what surface on the dial or camera to apply it to.

[RobertTheFat]

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@fontgeek_1 wrote:

Where on the dial plate did you apply the glue?

I recovered/found my plate, but I'm hesitant to apply glue without knowing what surface on the dial or camera to apply it to.

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You're gluing something flat to something flat, so it's not rocket science. Use cyanoacrylate glue, but sparingly, keeping it away from the center, which is where the moving parts are. 

[Peter]

Mine also fell off. I used super glue.

[thehip828]

Amazon is now carrying replacement dials....

http://www.amazon.com/Canon-Mode-Dial-Plate-Interface/dp/B00ONQ17KE

[ScottyP]

Just a note on glue.  

My 6d dial fell off and I glued it back on.  The dial had been attached with 3 tiny dots of a soft rubbery glue, which you could still plainly see attached to the dial.   I read up on it, and they use a glue that will flex when the temperature of the metal changes without breaking as a brittle glue would.  

There were a few options but I went with a tube of "Goop" glue.  It has held just fine for several months now.