10-12-2021 08:55 AM
10-12-2021 09:08 AM
Welcome to the forum.
Sounds like water damage failure.
Try reseting all camera settings and custom functions as decsribed in the manual.
If that doesn't resolve it sounds like repair or replace.
10-13-2021 10:19 AM
"After taking the camera home and putting it in rice for q couple days."
That almost never works or even helps as you have seen. The best solution is a warm heating pad and it needs to sit on it for days perhaps weeks. Open anything that can be opened. No lens. No battery, lens leave all open. Of course too late to make a difference to you but never turn on a water damaged camera until it is dry. You can short out something.
Your camera could work again but you will have to be real lucky. As you have learned water and cameras do not mix well. If it is totally water damaged I doubt Canon can even fix it.
You can reset it, which I usually recommend, but I doubt it will make any difference either. Do the heating (warm, not hot) pad. You don't have anything to lose at this point. Put it on the top shelf of your closet for week or so.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.