60D Stuck Lens

[LLEWEPOH]

I recently purchased a used Canon 60D with a 50mm lens for school. When she came home for Christmas we were unable to remove the lens. The camera is still functional. Is there a way to remove the lens and salvage the camera?

[deebatman316]

Are you pressing the lens release button and turning counter-clockwise when looking from the front. Also which 50mm lens Canon or a 3rd party. If Canon please post the full model name of the lens. It should be on the outer ring of the lens. 

-Demetrius

Current Gear: EOS 5D Mark IV, EF 16-35mm F/2.8L III USM, EF 24-70mm F/2.8L II USM, EF 50 F/1.8 STM, EF 85mm F/1.8 USM, EF 70-200mm F/2.8L IS III USM, 470EX-AI & 600EX II-RT

Retired Gear: EOS 40D & Sigma 17-50mm F/2.8 EX DC OS HSM

[LLEWEPOH]

Thanks Demetrius. 

Yes, we have pressed the releases button and can turn the lens about a quarter turn before it stops. 

It is a Canon 50mm EF 1:1.8 II lens. 

[deebatman316]

Will the lens move at least while it's unlocked.

-Demetrius

Current Gear: EOS 5D Mark IV, EF 16-35mm F/2.8L III USM, EF 24-70mm F/2.8L II USM, EF 50 F/1.8 STM, EF 85mm F/1.8 USM, EF 70-200mm F/2.8L IS III USM, 470EX-AI & 600EX II-RT

Retired Gear: EOS 40D & Sigma 17-50mm F/2.8 EX DC OS HSM

[LLEWEPOH]

Yes, about a quarter turn. 

[deebatman316]

Will it turn further if you try. This lens has a plastic lens mount. Unlike the original EF 50mm F/1.8 or the current EF 50mm F/1.8 STM.

-Demetrius

Current Gear: EOS 5D Mark IV, EF 16-35mm F/2.8L III USM, EF 24-70mm F/2.8L II USM, EF 50 F/1.8 STM, EF 85mm F/1.8 USM, EF 70-200mm F/2.8L IS III USM, 470EX-AI & 600EX II-RT

Retired Gear: EOS 40D & Sigma 17-50mm F/2.8 EX DC OS HSM

[LLEWEPOH]

We have not forced it. If that is the next step that is what we will do. I just did not want to damage the camera.

[deebatman316]

I would send the camera into Canon for repair. It should never be difficult to remove a lens.

-Demetrius

Current Gear: EOS 5D Mark IV, EF 16-35mm F/2.8L III USM, EF 24-70mm F/2.8L II USM, EF 50 F/1.8 STM, EF 85mm F/1.8 USM, EF 70-200mm F/2.8L IS III USM, 470EX-AI & 600EX II-RT

Retired Gear: EOS 40D & Sigma 17-50mm F/2.8 EX DC OS HSM

[LLEWEPOH]

Thanks for your help.