5D Mark III shutter/picture issue

[leewang]

Recently I bought RC-6 IR remote for my 5D and took some pictures with it and everything worked fine. Yesterday I picked up my camera again and tried to shoot a picture and it worked, however when I tried taking the next picture my camera was not responding. I could press the shutter half way and focus works, but no picture could be taken at full press. Then I was able to take pictures with the shutter when I went into picture preview but only at half press. I have tried updating the firmware and hard reseting the camera but it did not work. I can still take pictures with the IR remote totally fine. Does anyone have an idea on how to fix this?

[Waddizzle]

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@leewang wrote:

Probably like 4-5 years ago, it's hard to recall at this point.

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At least give Canon Support a call.  Right now you have a camera that does not seem to work properly.  I would not trust the repair to anyone but Canon.

[ebiggs1]

"Probably like 4-5 years ago, it's hard to recall at this point."

It is way out of warranty then. But as suggested above I would call Canon and at least get an estimate. A new shutter would not be too costly if that is what it is. Maybe a few hundred bucks. And, if that is the case it would be almost like a new camera.

[leewang]

Yea calling Canon is probably the next thing I am doing. I actually tried calling them earlier today but after a 40 min hold time I got nothing. Will try again another day.